Story Feature

Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our March 2019 winners:


Mariesha Craven, practical nurse at Life Care Center of Coos Bay, Oregon, noticed a resident was unhappy that she couldn’t get out of bed to participate in a facility bingo game. Craven let the resident borrow her personal cell phone so she could video chat with the caller during the game and not have to leave her bed. The resident was overjoyed that she could participate.


Bobbie Safford, maintenance assistant at The Oaks in New Bedford, Massachusetts, heard a resident say that he missed taking care of roses. Safford decided to give the resident some roses he could enjoy by using her artistic talents to paint a beautiful rose bush in his room. The resident loves looking at his new rose bush.


Theresa Maratinsen, a nurse at Life Care Center of Haltom in Fort Worth, Texas, decided to comfort a resident who had recently lost her husband by helping her plant a flower in his memory. Maratinsen took the resident outside where they picked a spot for the flower and planted it together. The resident was glad she could express her love for her husband in this way and have something to remember him by.

Story Tagged: Customer service, Skilled Nursing