Life Care Center of Hilo Statement from Life Care Center of Hilo regarding COVID-19
Life Care Center of Hilo

Statement from Life Care Center of Hilo regarding COVID-19


Skilled Nursing & Rehabilitation in Hilo, HI

Updated: Wednesday, November 4, 11:50 a.m. HST

Life Care Center of Hilo continues to battle and manage COVID-19, and it's a tough battle. The dedicated staff is focused on infection control, safety and the peace of mind for the more than 200 residents we serve. We also appreciate the support of our healthcare and government partners as we work through this difficult time.

As we continue our twice-weekly testing, we will share any changes.

Latest Update

Our facility is fully recovered! We have no active cases of COVID-19.

Current total of active cases as of Nov. 4 at 7 a.m.:

  • 55 resident cases: No active resident cases at the facility. Zero residents hospitalized. 10 resident deaths at facility. Two residents discharged. 43 recovered.
  • 17 associate cases: No active associate cases; 17 associates fully recovered.

Our team is following all federal guidelines for infection control while testing all residents and associates twice a week. Below is a timeline of events at Life Care Center of Hilo as well as some additional precautions we have been taking and will continue to do.

  • Sunday, Sept. 20 – Retesting of all residents was completed. All results were negative.
  • Monday, Sept. 21 – Retesting of all associates was completed. All results were negative.
  • Wednesday, Sept. 23 – Received notification that a non-direct care associate tested positive in the community. All associates and resident family members were notified about the positive test result.
  • Thursday, Sept. 24 – We have NO ACTIVE COVID-19 residents in the facility. Altogether, we have had four associates who have tested positive. One has recovered and returned to work. The other three are still recovering at home and will not return to work until the CDC's guidelines for returning to work after COVID-19 have been met.
  • Friday, Sept. 25 – We tested an additional 18 staff members. These tests were in addition to our weekly testing. All results came back negative. However, the lab did call and inform us that a resident had tested positive. The resident was in receiving care in the yellow zone in our facility and was immediately moved to the red zone, where the resident is receiving care. The red zone is an isolated COVID-19 unit with a dedicated staff.
  • Saturday, Sept. 26 – We retested 17 associates and 4 residents. All 17 associates tested negative for COVID-19, but two of the resident tests came back positive. The two residents were immediately moved to the red zone in our facility, where they are isolated and receiving care from dedicated staff.
  • Sunday, Sept. 27 – Whole house testing of residents completed.
  • Monday, Sept. 28 – Whole house testing of staff completed.
  • Tuesday, Sept. 29 – Results from staff and resident testing received. One resident has been hospitalized.
  • Wednesday, Sept. 30 – No changes to report.
  • Thursday, Oct. 1 – Whole house testing of residents and staff. The facility received seven additional iPads and expects to resume video chats for residents and family members as soon as possible. We understand the importance of these visits and how important they are to the peace of mind of the residents and their families.
  • Friday, Oct. 2 – 10 new resident cases identified. All residents are now in our red COVID-19 unit receiving care and treatment. Two residents transferred to Hilo Medical Center for proactive treatment. One resident has, unfortunately, died; we are heartbroken and extend our condolences. One associate recovered. No new associate cases.
  • Saturday, Oct. 3 – One new resident case and one new associate case identified. The resident is receiving care in our red COVID-19 unit. The associate is recovering at home. Another resident, unfortunately, died; we are all grieving and extend our condolences.
  • Monday, Oct. 5 – Eight new resident cases and no additional associate cases.
  • Tuesday, Oct. 6 – One new resident case and two additional associate cases.
  • Wednesday, Oct. 7 – One new associate case.
  • Thursday, Oct. 8 – 14 new resident cases. One additional resident has, sadly, passed away. One additional associate case.
  • Friday, Oct. 9 – One resident transferred to Hilo Medical Center for proactive treatment.
  • Saturday, Oct. 10 – Two new resident cases and five additional associate cases.
  • Sunday, Oct. 11 – One new resident case.
  • Monday, Oct. 12 – Two new resident cases.
  • Tuesday, Oct. 13 – One new resident case. One additional resident has, sadly, passed away. Three associates have recovered.
  • Wednesday, Oct. 14 – One resident recovered! Three residents readmitted from Hilo Medical Center.
  • Thursday, Oct. 15 – One additional resident case.
  • Friday, Oct. 16 – One additional resident has, sadly, passed away.
  • Monday, Oct. 19 – Six additional residents have recovered; one new resident case.
  • Tuesday, Oct. 20 – One new associate case. Two additional residents have, sadly, passed away.
  • Wednesday, Oct. 21 – Nine additional residents have recovered; one new resident case. One additional resident has, sadly, passed away.
  • Thursday, Oct. 22 – One resident has recovered as well as one associate.
  • Friday, Oct. 23 – One associate recovered.
  • Saturday, Oct. 24 – One additional resident has, sadly, passed away.
  • Sunday, Oct. 25 – Five residents have recovered. One additional resident has, sadly, passed away.
  • Monday, Oct. 26 – No new resident or associate cases. Two additional residents have recovered.
  • Tuesday, Oct. 27 – Ten additional residents have recovered!
  • Friday, Oct. 30 – Two more residents have recovered!
  • Saturday, Oct. 31 – Three more residents have recovered, and our only resident who was hospitalized has returned home to our facility. One additional associate has recovered.
  • Monday, Nov. 2 – Three more residents have recovered, and our only resident who was hospitalized has returned home to our facility. One additional associate has recovered.
  • Wednesday, Nov. 4 – All residents and associates are officially recovered. No active cases of COVID-19.

Testing information:


We will continue testing staff and residents twice per week until further notification. Our residents are also monitored multiple times day and night for any symptoms or concerns. And every associate is screened when they arrive for work and when they leave, including checking temperature and monitoring for any symptoms or concerns.

In addition to using PCR testing (nasal swab test), we use a point-of-care rapid test for anyone with symptoms and receive results in 15 minutes. Any positive antigen test is confirmed with a follow up PCR test.

Additional precautions:


(This list is not all-inclusive – it is an overview in an effort to show how hard we are working to protect our residents and associates.)

  • Utilizing an electrostatic sprayer to disinfect high-touch areas
  • Limiting elevator use to two people at a time
  • Using droplet precautions in all yellow and red zones
  • All associates have been trained in the use of PPE, which includes gowns, gloves, masks and eye protection
  • Break rooms set up for appropriate social distancing

We are ever so grateful for the support and commitment of our associates, Hilo Medical Center, Hawaii Healthcare Emergency Management Coalition, Healthcare Association of Hawaii, our local health department, the Mayor and his office, and others who are assisting and supporting our efforts. We continue to proactively take on the challenges of this pandemic, and our resolve remains to provide a safe environment and peace of mind for each individual under our stewardship.

Mark Mann, executive director