The Highlands
The Highlands

Indoor visits start at The Highlands


10/27/2020
Heidi Pino, Life Care Public Relations

Indoor visitations began at The Highlands in Fitchburg, Massachusetts, on Sept. 28, 2020.

Residents and family members were pleased to see their loved ones again in the facility’s spacious living room. The main living room was decorated for fall, along with welcome-back balloons for family and friends.

Judy Migliozzi visits with her mother, resident Theresa Allain.
Judy Migliozzi visits with her mother, resident Theresa Allain.

“The main living room is large enough to accommodate three visits at one time, while continuing to follow State of Massachusetts guidelines,” explained Serena Russo, infection control practitioner.

Visitors are required to wear a mask upon entering facility and throughout visitation.  Vitals are taken, and questions are asked prior to visitation. The area is thoroughly cleaned after each visit.

“The response has been positive,” said Carlos Bonilla, executive director. “Families are pleased with the process and adhering to social distancing and guidelines.”

“It is nice to see my mother in a normal, relaxing atmosphere,” shared Rodney Wilbur as he and his wife, Victoria, visited with resident Mildred Wilbur.

Resident Mildred Wilbur visits with her son, Rodney, and daughter-in-law, Victoria.
Resident Mildred Wilbur visits with her son, Rodney, and daughter-in-law, Victoria.

The family also benefitted from the facility’s Eversound system, which allowed Mildred to hear clearly during the visit.

“Our activities staff has worked very hard with nursing to ensure the residents are ready and families are checked in,” said Lajja Lantigua, activities director. “It is nice to see the residents enjoying the living room, which they truly love.”

The Highlands

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The Highlands


(978) 343-4411

335 Nichols Road, Fitchburg, MA 01420

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