Exceptional Care: Testimonials from Patients, Residents, and Family Members

We strive to elevate and maintain the comfort, confidence, and well-being of our patients, residents, and their families. Every new admission we receive is someone with unique needs who is often facing unique challenges. They are people who require the knowledge, skill, and compassion of professionals who can ensure they receive the right care.

So, there is nothing we love more than knowing that our efforts are hitting the mark, meeting our patients’ and residents’ needs and exceeding their expectations.

Recently, we found out that Life Care Centers of America has achieved an average 4.2 rating on Google.com, and dozens of our facilities have received the 800 Award from Reputation.com. These milestones encapsulate our commitment to delivering exceptional care and giving our patients and residents a truly positive experience.

We are proud of these accomplishments and would like to share few of the customer reviews that truly capture why we do what we do.

And we’d like to say thank you for giving us the opportunity to care for and serve you!

Hallmark Nursing Center

"I cannot express enough gratitude for the incredible care my mother received at Hallmark Nursing Center. From the moment she arrived, we knew she was in the best hands. The entire staff—from the nurses and caregivers to the administrative and support staff—went above and beyond to provide compassionate, attentive, and professional care. They treated my mother with dignity, respect, and kindness, ensuring her comfort every step of the way. I wholeheartedly recommend Hallmark Nursing Center. They are true heroes. We will always be grateful for their kindness and dedication."

–– Jennifer, Patient Family Member

Rivergate Terrace

"I have been here for two years. Every morning, housekeeping will clean my room to make sure it is nice and clean. The laundry staff make sure I have clean clothes in a timely manner. The food is excellent. If you don't like what they have on the menu, they will make what you ask for. The nurses make sure I receive my medication on time and check on me throughout the day. I would recommend this place for anybody who needs short-term therapy or long-term care. I'm thankful for everyone here.'"

–- Richard, Resident

Life Care Center of Coeur d'Alene

"I have had my mother at this facility (Life Care Center of Coeur d'Alene) for close to two years. The staff are very caring and attentive with her. The facility is always very clean, and I have peace of mind that she is well cared for. I would highly recommend this facility to anyone, son, daughter, or loved one, who is looking for a place for Mom or Dad."

–- Rina, Resident Family Member

Life Care Center of Kennewick

"We would like to applaud all the employees at Life Care Center of Kennewick for your outstanding care of my father! Molly and Eric were truly amazing! With their expertise, my dad was able to return home after 19 days. We will always and forever be grateful."

–- Jon, Patient Family Member

Life Care Center of Acton

"As difficult as being in rehab is, having a staff that helps out a family member is of the utmost importance. Not just help, but constant attention and caring goes a long way. A huge thank you to the rehab floor nurse manager, Jen, and all of her hardworking staff––including the nurses and the aides. To Jillian and all of her PT and OT professionals, and to Tammy, the center's social worker, who was a constant, compassionate resource. Thanks again, everyone!"

–- Sheila, Patient Family Member