Explore the latest from Life Care Centers of America regarding the Coronavirus pandemic.
What is COVID-19?
COVID-19 is a new strain of Coronavirus, which is an infectious disease. It can lead to respiratory illness with symptoms such as cough, fever and shortness of breath. COVID-19 can be more severe than the flu, and with a higher mortality rate. Certain populations are more at risk of contracting this virus, including individuals age 60 and older and people of any age with serious underlying medical conditions.
COVID-19 affects people in different ways. Greater than fifty percent (50%) of people infected with COVID-19 don't present with any signs and symptoms or become ill (asymptomatic carriers). Asymptomatic carriers can still transmit the virus to others.
Frequently Asked Questions
- As is the case around the country, obtaining PPE is extremely difficult. LCCA and its facilities are working around the clock to secure and distribute needed supplies to our facilities.
- All employees are educated on infection control practices upon hire and at least annually. In addition, we are continuing to educate and monitor our employees on the current CMS and CDC infection control guidelines. As these guidelines change, we are providing the most up-to-date information to our staff. Also, each facility has a dedicated Infection Preventionist.
- We are using various methods including one-on-one education, electronic methods, and return demonstration.
- We are following the CMS and CDC approved screening process for all employees upon entering the facility. This includes our staff being educated to immediately report any signs or symptoms of illness to their supervisor, if they develop during the shift.
- Continuous extensive cleaning is conducted throughout each facility with hospital grade EPA approved cleaning products. Each facility is in contact with state and local health officials regarding the separation of symptomatic residents from asymptomatic residents.
- Each facility has made available alternate means of communication to ensure your loved ones are able to stay in contact with family and friends, such as video conferencing (Skype, FaceTime), Facebook, text messaging, email or phone calls.
- Families/visitors may visit at the windows. We encourage visitors to let the facility know if they will be doing that.
- Life Care is following the White House's 3-phase plan for Opening Up America Again as outlined by CMS. Please contact the facility's Executive Director for information about where the facility is in the process.
We know many of you are concerned about the spread of COVID-19 virus and how it may affect your loved ones here in our facilities. Ensuring our residents are cared for in a safe and healthy environment is our first priority. The Centers for Disease Control and Prevention (CDC) has recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our building.
Visitation guidelines vary between states and communities, please contact the facility's Executive Director to learn more about current visitation guidelines.
- In general, bringing a loved one a special item is permitted. Please contact the Executive Director for the facility's specific process on dropping off items.
- Yes, mail is still being delivered to our residents on a daily basis. Receiving a card or special note may be a good way put a smile on your loved one's face and stay connected.
- Testing is an important tool that is used to detect COVID-19 and the facility is working closely with local health and state authorities on the use of testing within our facilities. Know that your loved one is monitored by licensed staff multiple times a day to detect possible other indications of COVID-19. Should your love one need to be tested, the facility will be in contact.
- Each facility is working hard to maintain proper staffing levels. When necessary our facilities partner with staffing agencies to ensure the needs of all residents are met.
- Each facility's Activities and Social Services departments utilize a wide array of methods to provide meaningful activities geared to each individual. If you are concerned about your loved one's mental wellbeing, please contact the facility as there are mental health services available for all of our residents.
- During this national pandemic each individual facility is handling the admission process a little different. Please contact the facility for more information.